FAQ - Review Alerts
Q: Can I have email alerts go to a different email address than my account email?
A: No. At this time, all email alerts can only be sent to the account email that you signed up with. However, you can probably set up automated forwarding through your email provider.
Q: Is there a limit to how many products I can track?
A: Depending on which plan you are on, yes. The Business plan offers 100 review alerts. The Enterprise plan offers 300, and the Ultimate plan offers 2,000.
Q: How can I change the threshold of reviews?
A: Under "Email Alert Preferences," check the boxes for 1 Star, 2 Star, 3 Star etc. to manage which alerts you receive. For example if you check 1 Star and 2 Star, you will only receive email alerts for reviews of 2 stars or less.
Q: Can I export these results?
A: Yes. By clicking "Download CSV" at the top of the main page, we can download an Excel-friendly file for you to see offline or print.