FAQ - Hijacking Alerts

Q: What funtion does Hijacking Alerts serve?
A: Hijacking Alerts helps you keep watch over your products.  You can set up your account to send an alert whenever a competitor steals the Buy Box from your listing.

Q: How often is Hijacking Alerts updated?
A: Our software instantly begins checking the Buy Box multiple times per hour.

Q: How do I set up Hijacking Alerts?
A: Enter your products’ ASIN codes or web URLs (one per line please) in the box and then select which country you sell in.  Then click “Add Hijacking Products.”  Simple as that!

Q: How can I receive email alerts when my Buy Box is hijacked?
A: When adding your products, tick the “Send Email Alerts” box to get email updates when a product is hijacked.